Hiro Pets Grooming and Training
3.9(35) See reviews on Google
Dental & Spa Add-OnsBreed-Specific StylingMobile & Home GroomingPuppy & First-Time GroomingFull GroomingCat Grooming
57 low data
composite score
What recent reviews say
Hiro Pets Grooming and Training operates from a residential home in Petaling Jaya with inconsistent service quality. While a handful of older reviews praise friendly staff and affordability, recent and mid-range reviews document rough handling of anxious dogs, dismissive communication, rude staff behaviour, and slipshod grooming results. Customers report being unable to inspect facilities and feeling undervalued.
Based on limited recent reviews, so treat this as low-confidence.
Praised for
- friendly staff on good days
- flexible with last-minute bookings
- affordable pricing
- dogs allowed to roam free
Watch-outs
- rough handling of fearful pets
- poor customer service and communication
- rude and grumpy staff
- lack of transparency about facilities
- careless grooming work
- inflexible policies
rough-handlingpoor-communicationcareless-with-petsfriendly-staffgood-value
Synthesised from public Google reviews, most recent 2025-05-09. We do not republish review text.
Strengths
- Lower prices than commercial salons
- Accommodates last-minute requests
- Dogs can move freely during stays
How we scored this
Methodology Star rating 78
Review volume 68
Review recency 48
Review sentiment 26
Profile completeness 75
Verification 0