Pets Grooming Hotel - PGH
Dental & Spa Add-OnsMobile & Home GroomingFull Grooming
72
composite score
What recent reviews say
Pets Grooming Hotel draws loyal customers who praise the grooming quality, friendly staff, and hygienic facilities, with many pets returning weekly. However, multiple serious incidents including documented physical aggression, a major grooming injury, and unauthorized full shaves cast doubt on safety standards and staff judgment. Handling complaints, pricing disputes, and a reported infection outbreak add weight to safety concerns that undermine the positive feedback.
Praised for
- professional and friendly staff
- thorough grooming and detangling work
- clean and well-maintained facilities
- patient handling of nervous and playful pets
- consistent weekly service with no booking hassle
Watch-outs
- physical aggression toward dogs during grooming
- serious injury (tongue cut) and inadequate compensation
- aggressive shaving without consent or warning
- price hikes without clear justification
- disease transmission at boarding facility
skilled-groomerfriendly-staffclean-facilitiespet-feels-comfortablethorough-groomingrough-handlingcareless-with-petsoverpriced
Synthesised from public Google reviews, most recent 2025-12-21. We do not republish review text.
Strengths
- experienced groomers with detangling and specialty care
- clean, hygienic facilities and boarding area
- flexible standing weekly appointments
- good pricing for standard services
How we scored this
Methodology Star rating 82
Review volume 81
Review recency 84
Review sentiment 40
Profile completeness 100
Verification 30