Rakan Paw Pet Supplies - Damansara Damai
Breed-Specific StylingPuppy & First-Time GroomingFull Grooming
79
composite score
What recent reviews say
Rakan Paw (Pet Century) earns strong marks for grooming quality, staff kindness, and clean facilities, with cats consistently emerging calm and well-cared-for. However, communication breakdowns, unclear policies, missed phone calls, and wait time issues have frustrated recent customers, with sentiment notably split between loyal older reviews and newer service complaints.
Praised for
- pet grooming results are high quality
- staff are friendly and patient with animals
- clean and well-maintained facilities
- reasonable prices
- pets feel calm and happy after visits
Watch-outs
- inconsistent customer service and poor communication
- long wait times and unclear opening hours
- unresponsive staff to inquiries
- management issues affecting service consistency
skilled-groomerfriendly-staffclean-facilitiesgood-valuepet-feels-comfortablepoor-communicationlong-wait-timesstress-free-experience
Synthesised from public Google reviews, most recent 2026-04-12. We do not republish review text.
Strengths
- skilled grooming that leaves pets calm and well-groomed
- knowledgeable staff who give feeding advice
- clean, cozy facilities suitable for multi-pet boarding
How we scored this
Methodology Star rating 94
Review volume 82
Review recency 100
Review sentiment 45
Profile completeness 100
Verification 30