Pups & Play - Damansara Jaya, PJ
Dental & Spa Add-OnsBreed-Specific StylingMobile & Home GroomingPuppy & First-Time GroomingFull GroomingCat Grooming
94
composite score
What recent reviews say
Pups & Play earns strong loyalty for clean spaces, skilled breed work, and groomers like Yingki who build long-term relationships with pets and owners. Most clients praise gentle handling and clear communication. One customer switched away after a primary groomer left, citing unsatisfactory work from a replacement, suggesting quality depends heavily on individual staff.
Praised for
- gentle and patient handling
- clean facilities
- friendly and caring staff
- skilled breed styling and full grooming
- transparency and communication via photos/videos
- value for money
- pet comfort and happiness
Watch-outs
- inconsistent grooming quality when primary groomer unavailable
- poor results from substitute groomer
skilled-groomerclean-facilitiesfriendly-staffgentle-handlingpet-feels-comfortablestress-free-experiencegood-communicationthorough-groominggood-valueinconsistent-results
Synthesised from public Google reviews, most recent 2026-05-22. We do not republish review text.
Strengths
- Welcoming salon with viewing windows to watch your pet being groomed
- Experienced groomers who tailor cuts to coat condition and client preferences
- Regular photo and video updates during grooming sessions
- Long-term pet care relationships with staff who monitor individual health concerns
How we scored this
Methodology Star rating 98
Review volume 81
Review recency 100
Review sentiment 96
Profile completeness 100
Verification 30