My Pet Spa & Resort
Dental & Spa Add-OnsBreed-Specific StylingMobile & Home GroomingPuppy & First-Time GroomingFull GroomingCat Grooming
79
composite score
What recent reviews say
My Pet Spa & Resort earns strong marks for grooming quality, staff professionalism, and cleanliness across most services. Yuva and Dasun are standout team members. However, two serious incidents involving kittens left unsupervised with dogs after owners explicitly requested cat-only areas have left pets traumatised and raised questions about management oversight and truthfulness.
Praised for
- professional and gentle handling
- clean, well-kept facilities
- thorough grooming results
- attentive staff who update owners regularly
- pet owners themselves (staff credibility)
Watch-outs
- cats exposed to dogs despite explicit promises
- poor species separation protocols
- staff dishonesty about facility setup
skilled-groomerclean-facilitiesfriendly-staffgentle-handlinggood-communicationpet-feels-comfortablecareless-with-pets
Synthesised from public Google reviews, most recent 2026-06-23. We do not republish review text.
Strengths
- experienced, caring staff (especially Yuva and Dasun)
- CCTV access for owners during boarding
- regular photo and video updates via WhatsApp
How we scored this
Methodology Star rating 96
Review volume 82
Review recency 100
Review sentiment 50
Profile completeness 75
Verification 0